3b999 Privacy Policy

1. Introduction

3b999 is committed to protecting the privacy of everyone who uses our online casino and sports betting platform. This Privacy Policy ("Policy") describes how 3b999 ("we", "us", "our") collects, uses, shares, and safeguards personal information provided by users ("you", "your") when accessing or using the 3b999 website and related services. This Policy applies to all users worldwide, including players based in Bangladesh.

By registering an account, making a deposit, or otherwise using any part of the 3b999 platform, you confirm that you have read and understood this Policy and consent to the collection and use of your personal information as described herein. If you do not agree with this Policy, please discontinue use of the platform immediately.

2. Information We Collect

We collect personal information through several channels. The categories of information we collect, and how we collect them, are described below.

3. How We Use Your Information

The table below summarises the primary purposes for which 3b999 uses the personal information it collects, and the lawful basis for doing so.

Our Privacy Commitments

4. Legal Basis for Processing

3b999 processes your personal data only where a lawful basis exists. The four lawful bases we rely on are:

• Contractual necessity — processing required to fulfil your account agreement with 3b999, including account setup, transaction processing, and customer support.
• Legal obligation — processing necessary to comply with applicable anti-money laundering, age verification, and KYC requirements.
• Legitimate interests — processing for fraud prevention, platform security, and improving our services, where these interests are not overridden by your rights.
• Consent — processing for direct marketing communications, which you may withdraw at any time through your account settings or by contacting support.

5. Sharing Your Information

3b999 does not sell your personal data. We share your information only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

6. Cookies and Tracking Technologies

3b999 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session state, and analyse usage patterns. The following describes how we use cookies and what choices you have.

7. Data Retention

3b999 retains your personal data for as long as your account remains active and for a period thereafter as required to fulfil our legal and regulatory obligations. Specifically: account registration data and transaction records are retained for a minimum of five years following account closure to comply with anti-money laundering record-keeping requirements; technical log data is retained for up to 12 months; marketing preference data is deleted promptly upon withdrawal of consent.

Once the applicable retention period has expired and there is no longer a lawful basis for retaining your data, 3b999 will securely delete or anonymise your personal information. Anonymised data — from which you cannot be identified — may be retained indefinitely for statistical and analytical purposes.

8. Your Data Rights

Subject to applicable law, you have the following rights in respect of the personal data 3b999 holds about you. To exercise any of these rights, please contact us at [email protected].

• Right of access — you may request a copy of the personal data we hold about you, along with information about how and why we process it.
• Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected.
• Right to erasure — you may request deletion of your personal data where there is no longer a lawful basis for us to retain it, subject to our legal retention obligations.
• Right to restrict processing — in certain circumstances you may ask us to limit how we use your personal data, for example while a correction request is being assessed.
• Right to data portability — where processing is based on your consent or on a contract, you may request a copy of your data in a structured, commonly used, machine-readable format.
• Right to withdraw consent — where processing is based on your consent (e.g. marketing emails), you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

3b999 will respond to all valid data rights requests within 30 days of receipt. Where a request is complex or we have received a number of requests simultaneously, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

9. Security Measures

3b999 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive account data at rest, access controls limiting data access to authorised personnel only, regular security audits and penetration testing, and automated monitoring systems that flag unusual account activity in real time.

While 3b999 takes all reasonable precautions to safeguard your personal data, no internet-based system is entirely immune to security risks. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 3b999 will notify you without undue delay and take all appropriate remediation steps.

10. Payment Data and Financial Security

When you make a deposit or request a withdrawal on 3b999, your payment information is processed by our payment partners — including bKash, Nagad, Rocket, Upay, and international card processors. 3b999 does not store your full card numbers, bKash PINs, Nagad PINs, or other full payment credentials on our servers. Payment data is tokenised and handled directly by the respective payment provider in accordance with their own security standards.

All withdrawal requests on 3b999 are processed back to the original payment method used to deposit, as a fundamental anti-money laundering control. This means we retain a record of which payment methods are associated with your account; however, we do not retain sensitive authentication credentials for those methods.

11. Children and Minors

3b999 is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 21. If you are under 21, you must not use 3b999 or provide any personal information to us. If 3b999 becomes aware that personal data has been collected from a person under the age of 21 without appropriate verification, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on 3b999, please contact us immediately at [email protected].

12. Changes to This Privacy Policy

3b999 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or business operations. When we make material changes, we will notify registered users via email or by placing a prominent notice on the 3b999 platform at least 14 days before the changes take effect. The updated Policy will always be accessible at 3b999.app/privacy-policy.

Your continued use of 3b999 following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you disagree with any changes, you must stop using the platform and may request account closure as described in our Terms and Conditions.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 3b999 holds about you, please contact our support team. We are available 24 hours a day, 7 days a week. Please include your registered username and a clear description of your query so we can assist you efficiently.